Privacy Policy
How we protect and handle your personal information
Last Updated: March 15, 2025
Introduction and Overview
thymorivalexon operates under Australian privacy legislation and takes your personal information seriously. This policy explains how we collect, use, store, and protect your data when you interact with our financial statement analysis platform. We're committed to transparency about our data practices and ensuring you understand your rights regarding personal information.
This privacy policy applies to all interactions with thymorivalexon services, including our website at thymorivalexon.com, educational programs, and any related communications. By using our services, you acknowledge that you've read and understand this policy.
Information We Collect
We collect several types of information to provide and improve our financial education services:
- Account Information: Name, email address, phone number, and professional background when you register for our programs
- Learning Data: Progress through courses, assessment results, and interaction with educational materials
- Technical Information: IP address, browser type, device information, and website usage patterns
- Communication Records: Emails, support inquiries, and feedback you provide to us
- Payment Information: Billing details for course enrollment (processed through secure third-party providers)
How We Use Your Information
Your personal information helps us deliver quality financial education and maintain our platform effectively. We use collected data to provide course access, track learning progress, and communicate important updates about your enrollment.
We also analyze usage patterns to improve course content and user experience. This includes understanding which topics resonate most with learners and identifying areas where additional resources might be helpful. Your information may be used to send relevant educational content and notify you about new courses that align with your interests.
For operational purposes, we use data to maintain account security, process payments, and provide customer support. We never sell your personal information to third parties or use it for purposes unrelated to our educational mission.
Data Storage and Security
We implement industry-standard security measures to protect your personal information. Data is stored on secure servers with encryption both in transit and at rest. Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.
Our security protocols include regular system updates, monitoring for unauthorized access, and secure backup procedures. We maintain physical and electronic safeguards that comply with Australian privacy standards and international best practices for data protection.
While we maintain strong security measures, no system is completely immune to security breaches. We commit to promptly notifying affected users and relevant authorities in the unlikely event of a data incident.
Sharing and Third Parties
We work with trusted service providers to deliver our educational platform. These partners include payment processors, email service providers, and cloud hosting services. All third parties are required to maintain appropriate security measures and use your data solely for providing services to thymorivalexon.
We may share aggregated, non-identifying information for research purposes or to improve financial education generally. This includes anonymous statistics about learning outcomes and course effectiveness that help advance educational methods in the finance sector.
Legal requirements may occasionally necessitate disclosure of personal information to regulatory authorities or law enforcement agencies. We will only do so when legally obligated and will attempt to notify affected users unless prohibited by law.
Your Rights and Choices
Under Australian privacy law, you have specific rights regarding your personal information. You can request access to the personal data we hold about you and obtain a copy in a structured, commonly-used format. You also have the right to correct inaccurate information and request deletion of your data in certain circumstances.
- Access your personal information and request corrections
- Request deletion of your account and associated data
- Opt out of marketing communications while remaining enrolled in courses
- Request data portability for information you've provided
- Lodge complaints with the Office of the Australian Information Commissioner
To exercise these rights, contact our privacy officer using the information provided below. We respond to requests within 30 days and may require identity verification for security purposes.
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill legal obligations. Course progress and learning records are maintained for seven years to support ongoing education and provide transcripts when requested.
Marketing communications and general account information are retained until you request deletion or opt out of our services. Technical logs and analytics data are typically retained for two years for security monitoring and service improvement purposes.
When data is no longer required, we securely delete or anonymize it according to established data destruction procedures. This includes both electronic records and any physical documents containing personal information.
International Data Transfers
Some of our service providers operate outside Australia, which may involve transferring your personal information internationally. We ensure all international transfers comply with Australian privacy principles and include appropriate safeguards.
When data is processed overseas, we require service providers to maintain equivalent protection standards and use contractual arrangements that protect your privacy rights. Primary data processing occurs within Australia, with limited overseas transfers only when necessary for service delivery.
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site usage. Essential cookies enable basic functionality like maintaining your login session and remembering course progress. Analytics cookies help us understand how users interact with our content and identify areas for improvement.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website functionality, but essential educational features will remain accessible. We don't use cookies for targeted advertising or share cookie data with advertising networks.
Updates to This Policy
We review this privacy policy regularly and update it to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications and prominently displayed on our website.
Continued use of thymorivalexon services after policy updates constitutes acceptance of the revised terms. We encourage reviewing this policy periodically to stay informed about how we protect your personal information.
Contact Our Privacy Officer
For privacy-related inquiries or to exercise your rights:
Email: privacy@thymorivalexon.com
Phone: +61 3 8618 6909
Mail: Privacy Officer, 383 George St, Sydney NSW 2000, Australia